Came for an alignment and inspection the service was wonderful and the job was well done.
My car broke down on the highway about a mile away from hill country auto, and a nice gentleman pulled over and recommended I come here. Upon arrival I was greeted very professionally by Javier and immediately, javier and Steve began taking care of paperwork and the mechanics pulled in my car and got to work! The whole experience was unlike any other auto shop I’ve ever been to, I highly recommend for anyone to stop by, for any vehicle repairs or inspections. Greatest customer service ever.
I trust Jesse at Hill Country Automotive 150%! He has ALWAYS taken GREAT care of my vehicles for me. Jesse and Javier and the rest of the team are honest and trustworthy. They will treat you right at a fair price and go above and beyond to help you solve the problem. They will never do any work that is not authorized. I would not use any other mechanic shop. Thankful for Jesse and his team taking care of my vehicles.
Jesse and the entire Hill Country Automotive team really took care of us when we needed it. We were on vacation almost 2000 miles from our home in Boise Idaho and were very limited on time since we had to check out of the Hotel in Boerne the next morning. To make matters worse it was a break related issue that would not be a risk I was willing to take with my family on the long trip back. It could have been an extremely stressful situation but thanks to the hard work from the team that was able to source all of the parts that same day and get us safely back on the road. I am not one to write reviews but this team deserves a 5 star from my experience and if I was local I would not hesitate to bring it by again. When it comes to Integrity, hard work, friendly transparent communication and most importantly, a genuine effort to take care of the customer I could not be happier with my experience. The repair was flawless and we had a great trip back with the peace of mind that the car was safe.
Best customer service I have seen in long time. Especially for an auto shop. They shoot straight with you and can explain things really easily.
Great service from Jesse and his guys!
Wow, such a great experience. I had been going to my dealership for all my repairs for years, until a friend of mine recommended Hill Country Automotive. The entire experience was incredibly positive. The service advisor went above and beyond to answer my questions and make sure my needs were met. The owner of the shop was onsite and incredibly friendly too. I definitely will be going to them going forward.
Staff was super friendly and did an amazing job. Really saved us from an emergency stop.
By far the best repair shop your going to find. The reason why is that they are honest. Honest men trying to do right by people and doing the best job they can. They always communicate what work needs to be done and will tel you honestly what the best solution is for you whether it is to their benefit or not. They want repeat business. Not to gouge people and laugh all the way to the bank. Anyone who has had work done at many other places in this industry can appreciate the traits that HC Automotive posses. Thank you Very much HC Automotive. You guys are the best.
Great business, run by honest and hardworking people. I bring all of my personal vehicles here.
Wonderful customer service from start to finish. Front desk (Javier) and technician (Jesse) are knowledgeable. My Jeep drives like it should now. They got my struts and alignment done with little turnaround time. Very accomodating and fair. I like that they also gave me a list of needed repairs/general maintenance and were not pushy about when I can get those items taken care of.
I have used several automotive repair shops in town, these guys are very good. The customer service was amazing. The prices are what you would expect to pay else where but their speed and quality is top notch.
Great work on my windshield and servicing my vehicle. Always wonderful customer service. Thank you.
Always get treated great when I go in. I haven't had anything major done to my car, but I bet they'd do a great job.
Thank you so much for the quick and complete service to our vehicle. Y’all Rock!
Great shop. Honest people and I trust their judgment. I've never had any issues and they are my only shop I go to.
Great service, Javier was very pleasant, will continue to go back for my oil changes and other mechanical needs. Thanks!
They took care of my work truck and got us back on the road quickly and at a fair price. I will be taking them my vehicles in the future.